News for 'customer service'

LIC Q2 net profit surges 32% to Rs 10,053 crore

LIC Q2 net profit surges 32% to Rs 10,053 crore

Rediff.com6 Nov 2025

State-owned insurer LIC on Thursday reported a 32 per cent jump in net profit to Rs 10,053 crore for the second quarter ended September 30, aided by a lower commission outgo. The country's biggest insurer had reported a net profit of Rs 7,621 crore in the year-ago period.

Reliance Q2 net profit rises 9.6% YoY, slips sequentially on inventory losses

Reliance Q2 net profit rises 9.6% YoY, slips sequentially on inventory losses

Rediff.com18 Oct 2025

Reliance Industries Ltd (RIL) on Friday reported a 9.6 per cent year-on-year rise in net profit for the September quarter, driven by strong performance in its consumer-facing retail and telecom businesses and a recovery in its core oil-to-chemicals segment.

IndiGo Board Unsure If CEO Must Go

IndiGo Board Unsure If CEO Must Go

Rediff.com9 Dec 2025

'I don't think it is right to remove him over one lapse. The focus should be on restoring operations, not on removing a key management personnel.'

Flipkart, Amazon Stack Up Space For Festival Rush

Flipkart, Amazon Stack Up Space For Festival Rush

Rediff.com9 Sep 2025

Festive sales are expected to surge 27 per cent to cross Rs 120,000 crore in 2025, driving Amazon and Flipkart to expand warehousing capacity by millions of cubic feet and extend delivery networks to thousands of new pin codes -- an infrastructure buildout that could reshape India's retail landscape for years.

HDFC Bank doesn't see AI leading to layoffs: CEO

HDFC Bank doesn't see AI leading to layoffs: CEO

Rediff.com19 Oct 2025

The country's largest private sector lender HDFC Bank does not see its use of artificial intelligence leading to any layoffs, a top company official has said.

'We Have Become The Largest Eyewear Brand In Asia'

'We Have Become The Largest Eyewear Brand In Asia'

Rediff.com5 Nov 2025

'India needs at least 70,000 to 80,000 eyewear stores; our 2,000 stores are just a drop in the ocean.'

ISRO's 'Bahubali' rocket injects heaviest satellite in orbit

ISRO's 'Bahubali' rocket injects heaviest satellite in orbit

Rediff.com2 Nov 2025

The heaviest communication satellite to be launched from the Indian soil onboard a new generation, homegrown 'Bahubali' rocket was successfully placed into the intended orbit on Sunday, the Indian Space Research Organisation said.

Airtel partners Elon Musk's SpaceX for high-speed internet services in India

Airtel partners Elon Musk's SpaceX for high-speed internet services in India

Rediff.com11 Mar 2025

Telecom operator Bharti Airtel on Tuesday said it has partnered with Elon Musk's SpaceX for providing Starlink's high-speed internet services to its customers in India. This agreement is subject to SpaceX receiving authorisations to sell Starlink's satellite communications-based services in India, Airtel said in a statement.

India's festive hiring rises 17%; gig, temp roles see 25% surge this year

India's festive hiring rises 17%; gig, temp roles see 25% surge this year

Rediff.com11 Nov 2025

Overall hiring volumes grew by 17 per cent year-on-year across key consumption-linked sectors during the August-October period, driven by heightened consumer sentiment, attractive festive promotions, and wider geographic penetration, according to a report.

The Best Airlines And Airports in 2025

The Best Airlines And Airports in 2025

Rediff.com17 Nov 2025

Forbes Travel Guide's second annual Verified Air Travel Awards once again spotlight the aviation stars that turn every journey into something truly remarkable.

Mercedes clocks record Navratri sale of 2,500 cars

Mercedes clocks record Navratri sale of 2,500 cars

Rediff.com8 Oct 2025

'We expect this festival buying spirit to continue in October as well, with upcoming festivities including Dhanteras and Diwali, which traditionally witness spirited buying from customers.'

Carmakers post record sales in Oct driven by GST rate cut

Carmakers post record sales in Oct driven by GST rate cut

Rediff.com1 Nov 2025

Top carmakers led by Maruti Suzuki, Mahindra & Mahindra, Tata Motors Passenger Vehicles and Kia India on Saturday reported record sales in the domestic market riding on festive demand boosted by GST rate cut. Other manufacturers such as Skoda Auto India and Toyota Kirloskar Motor also posted impressive growth in sales in October.

Mukesh Ambani promises to pass on GST relief to consumers

Mukesh Ambani promises to pass on GST relief to consumers

Rediff.com4 Sep 2025

Billionaire Mukesh Ambani on Thursday termed the second-generation GST reforms as a big booster to consumption-driven growth while his firm promised to pass on the benefit of the cut in tax rates to consumers.

GLAS Trust's claims: Byju Raveendran to file for $2.5 bn damages

GLAS Trust's claims: Byju Raveendran to file for $2.5 bn damages

Rediff.com27 Nov 2025

Byju's founder Byju Raveendran is preparing to file a $2.5 billion damages claim, alongside new evidence in a US court that he says disproves GLAS Trust's allegations that $533 million in 'Alpha Funds' was diverted by the company's founders.

Physical AI: The Next Big Leap in Manufacturing

Physical AI: The Next Big Leap in Manufacturing

Rediff.com18 Oct 2025

Physical AI equips machines with the ability to perceive, learn, and act in the real world by integrating AI algorithms with sensors and actuators in physical systems like robots and vehicles.

Yamaha Gears Up for India's E2W Race With 2 Models

Yamaha Gears Up for India's E2W Race With 2 Models

Rediff.com14 Nov 2025

Yamaha expects its first EVs to hit showrooms by the last quarter of FY26 (January - March), once network readiness is complete.

Address grievance redressal promptly, RBI guv tells banks

Address grievance redressal promptly, RBI guv tells banks

Rediff.com19 Mar 2025

'In this age of competition, we will not survive long if we do not provide quality service to our consumers'

UPI Goes Global, Fintech Hits A Wall

UPI Goes Global, Fintech Hits A Wall

Rediff.com1 Nov 2025

'When you think of cross-border payments, the first things that come to mind are risk, compliance, taxation, speed, and cost.'

Maruti Suzuki, Hyundai grip wheel in a turning market

Maruti Suzuki, Hyundai grip wheel in a turning market

Rediff.com10 Nov 2025

The operating performance of the country's largest passenger carmakers, Maruti Suzuki India (MSIL) and Hyundai Motor India (HMIL), in the July-September quarter (Q2) of 2025-26 (FY26) outpaced brokerage expectations.

'Government Is The Source Of Our Data Leakages'

'Government Is The Source Of Our Data Leakages'

Rediff.com4 Dec 2025

'Instead of the government and telecom operators solving the mess of their own creation, they're telling us we need to give access to our phones perpetually.'

Amazon, Flipkart showcase GST deals as festival shopping begins

Amazon, Flipkart showcase GST deals as festival shopping begins

Rediff.com23 Sep 2025

Amazon India unveiled a dedicated marketplace section highlighting products with reduced tax burdens as the goods and services tax (GST) restructuring took effect on September 22, positioning the ecommerce giant to capitalise on lower consumer prices across electronics, appliances, and other categories. Its rival Flipkart, too, has rolled out its own GST-focused storefront, the GST Bachat Utsav, aimed at helping shoppers maximise benefits from the new tax rates across multiple categories.

Infosys wins 14K cr deal to modernise UK's NHS workforce management system

Infosys wins 14K cr deal to modernise UK's NHS workforce management system

Rediff.com15 Oct 2025

The 15-year agreement will see Infosys develop a next-generation, data-driven workforce management platform to replace the existing electronic staff record (ESR) system, which annually manages a 55 billion payroll for 1.9 million NHS employees.

CAFE-3 Sparks Major Fight Over Big Vs Small Cars

CAFE-3 Sparks Major Fight Over Big Vs Small Cars

Rediff.com3 Dec 2025

In absolute terms, both types of cars must cut emissions by about 28-29 g/km. But in percentage terms, the lighter 900-kg car must reduce emissions by 27 per cent, while the 1,500-kg car needs a 22 per cent cut. And the target becomes progressively stringent for both -- but, once again, the tightening is sharper for the 900-kg car than for the 1500-kg car.

Trai issues norms for better customer services

Trai issues norms for better customer services

Rediff.com6 Jan 2012

It has mandated all operators to set up a complaint centre.

SBI to hire 3,500 officers in next 5 months

SBI to hire 3,500 officers in next 5 months

Rediff.com26 Oct 2025

The country's biggest lender, State Bank of India (SBI), plans to hire around 3,500 officers to bolster its operations and enhance service delivery nationwide.

ICICI Bank gets Rs 49 cr GST demand notice

ICICI Bank gets Rs 49 cr GST demand notice

Rediff.com17 Sep 2025

ICICI Bank on Wednesday said tax authorities have slapped a demand notice of Rs 49.11 crore on it for alleged short payment of GST.

Core areas light up Havells India as consumer durables dim the spark

Core areas light up Havells India as consumer durables dim the spark

Rediff.com6 Nov 2025

The July-September quarter (Q2) performance of consumer electricals and durables major Havells India in 2025-26 (FY26) was broadly in line with Street estimates. While the top line was supported by robust growth in the wire and cable, switchgear, and lighting segments, the consumer durables segment restricted overall gains.

Airtel to approach DoT on AGR in coming days: MD

Airtel to approach DoT on AGR in coming days: MD

Rediff.com5 Nov 2025

Telecom firm Bharti Airtel will approach the government on the adjusted gross revenue (AGR) it has to pay the exchequer following the Supreme Court's judgment that the government can reassess all AGR dues, according to vice-chairman and managing director Gopal Vittal.

Now you can make final PF pension withdrawal after 3 years

Now you can make final PF pension withdrawal after 3 years

Rediff.com14 Oct 2025

The Employees' Provident Fund Organisation (EPFO) board has approved liberalised part withdrawals for subscribers, allowing up to 100 per cent EPF withdrawal, and rolled out the 'Vishwas Scheme' to reduce litigation through rationalised penal damages.

AI: '8 Out Of 10 Jobs At Risk'

AI: '8 Out Of 10 Jobs At Risk'

Rediff.com29 Sep 2025

AI will erase outsourcing jobs, redefine skills and disrupt global giants within five years, predicts Vinod Khosla. The IT legend urges young people to become generalists: Adaptable thinkers who can learn quickly, connect dots across disciplines and shift careers as technologies evolve.

Apple stores see huge crowds as iPhone 17 goes on sale

Apple stores see huge crowds as iPhone 17 goes on sale

Rediff.com19 Sep 2025

Apple commenced the sale of its newly launched iPhone 17 series across India on Thursday, prompting large crowds and long queues outside Apple flagship stores in Mumbai and Delhi, as tech enthusiasts gathered to be among the first to purchase the latest devices.

'Insurance Sector Is At An Unstable Equilibrium'

'Insurance Sector Is At An Unstable Equilibrium'

Rediff.com3 Nov 2025

'Other sectors that manage the savings pools of Indians are giving tough competition to life insurance companies.'

5 Reasons Your Start-Up Isn't Growing

5 Reasons Your Start-Up Isn't Growing

Rediff.com28 Aug 2025

Many start-ups crash when they pursue growth without a brand identity, fail to act on market research or rely only on design instead of investing in trust and value, explains Vinayak Burman.

153 dead as Ditwah leaves trail of destruction in Lanka; rain pounds TN

153 dead as Ditwah leaves trail of destruction in Lanka; rain pounds TN

Rediff.com29 Nov 2025

Cyclone Ditwah exits Sri Lanka after causing widespread destruction and over 120 deaths, heading towards the Indian coast. Heavy rains and high winds are expected to continue.

'It's Becoming Very Difficult To Deal With America'

'It's Becoming Very Difficult To Deal With America'

Rediff.com26 Sep 2025

'New announcements are made every day which brings tremendous amount of instability and uncertainty.' 'Relying on America has become a big problem.'

How AI Will Disrupt The Job Market: Should India Worry?

How AI Will Disrupt The Job Market: Should India Worry?

Rediff.com25 Jun 2025

Despite the alarming figures on job displacement, AI is expected to generate millions of new roles, echoing historical trends of technological transformation.

Sitharaman asks fintechs to strengthen risk management to check AI misuse

Sitharaman asks fintechs to strengthen risk management to check AI misuse

Rediff.com8 Oct 2025

Finance Minister Nirmala Sitharaman on Tuesday asked fintech firms to focus on risk management at a time when criminals are using AI to mimic voices, clone identities and create lifelike videos to manipulate people.

LG Electronics' Rs 11,607-cr IPO garners 54 times subscription

LG Electronics' Rs 11,607-cr IPO garners 54 times subscription

Rediff.com10 Oct 2025

The initial public offering of LG Electronics India Ltd received 54.02 times subscription on the final day of bidding on Thursday, driven by overwhelming participation from institutional buyers.

Is Paytm Out Of The Woods?

Is Paytm Out Of The Woods?

Rediff.com2 Oct 2025

'This marks a turning point for Paytm, with the regulatory environment looking much clearer than it has been in the last two years.'

Will GST cut bring back hatchbacks to top of the line?

Will GST cut bring back hatchbacks to top of the line?

Rediff.com12 Nov 2025

Since the Indian government reduced GST on small cars on September 22, the small car segment's share in Maruti's overall sales has risen to more than 25 per cent, up from 16.6 per cent earlier in FY26.