News for 'customer service'

Renting A Bank Locker? Read This

Renting A Bank Locker? Read This

Rediff.com9 Jul 2025

Customers must sign the agreement promptly to avoid disruptions. They should read it thoroughly and understand their rights and obligations.

Govt for nil GST on insurance premium for individuals

Govt for nil GST on insurance premium for individuals

Rediff.com20 Aug 2025

The Centre has proposed exempting life and health insurance policies for individuals from GST, Bihar Deputy Chief Minister and convenor of insurance GoM Samrat Choudhary said on Wednesday. Currently, health and life insurance premium attracts 18 per cent GST.

'Patience On The Markets Will Be Rewarded'

'Patience On The Markets Will Be Rewarded'

Rediff.com18 Sep 2025

'If nominal growth improves and earnings pick up, Indian stock markets could see a rally next year.'

AI flight diverted after missile attack in Tel Aviv; suspends services

AI flight diverted after missile attack in Tel Aviv; suspends services

Rediff.com4 May 2025

An Air India flight from Delhi to Tel Aviv was diverted to Abu Dhabi on Sunday after a missile attack near the Tel Aviv airport. The airline has suspended Tel Aviv flights till May 6. The attack happened less than an hour before the Air India flight was to land at Tel Aviv. The flight landed normally in Abu Dhabi and will soon return to Delhi. Air India's operations to and from Tel Aviv will remain suspended with immediate effect till May 6.

Trai issues norms for better customer services

Trai issues norms for better customer services

Rediff.com6 Jan 2012

It has mandated all operators to set up a complaint centre.

Tesla Hits Indian Roads But Misses Mass Appeal

Tesla Hits Indian Roads But Misses Mass Appeal

Rediff.com29 Jul 2025

Analysts believe Tesla will first focus on building the Model Y brand before expanding -- both in terms of volume and models.

Why Trust In Ambani, Adani, India Inc Is Vital

Why Trust In Ambani, Adani, India Inc Is Vital

Rediff.com12 Sep 2025

Who else will take on the might of Microsoft, Google, and Amazon if not the Adanis, Ambanis, Birlas, or Tatas?, asks R Jagannathan.

Vietnam's VinFast opens eSUV bookings on Tesla's big day

Vietnam's VinFast opens eSUV bookings on Tesla's big day

Rediff.com16 Jul 2025

VF 7 and VF 6, as the models are called, will go on sale in August after the inauguration of VinFast's plant in Thoothukudi in Tamil Nadu, and deliveries will follow later.

The Shortcut to Finding Hidden Stock Opportunities

The Shortcut to Finding Hidden Stock Opportunities

Rediff.com9 Sep 2025

Have you ever thought about how some investors always manage to find well-performing stocks before everyone else? They seem to have an eye for finding companies that aren't in the media but still deliver returns. These are called hidden stock opportunities, and the shortcut to finding them is all about knowing where and how to look. In this article, let's walk through some practical tips for finding these stocks in the share market.

India's BPO Industry Gets AI Makeover

India's BPO Industry Gets AI Makeover

Rediff.com29 May 2025

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.

Amazon Gives India $12.7B AI Boost

Amazon Gives India $12.7B AI Boost

Rediff.com11 Aug 2025

'The Indian developer community is one of the most vibrant communities.' 'Indian builders are incredibly passionate, curious, and excited to embrace new technologies.'

Crypto thefts top $2.17 billion in 2025

Crypto thefts top $2.17 billion in 2025

Rediff.com22 Jul 2025

Crypto thefts in 2025 had already crossed $2.17 billion before last week's $44 million CoinDCX hack, underlining relentless cyber threat escalation in the digital currency world, according to the latest data. Blockchain analytics platform Chainalysis' 2025 crypto crime mid-year update says that over $2.17 billion was stolen from cryptocurrency services so far in 2025, and "this year is more devastating than the entirety of 2024".

'I Won't Wait For Decades To Get Reform Done'

'I Won't Wait For Decades To Get Reform Done'

Rediff.com19 Sep 2025

'That is going to have an impact on literally every one, whether you buy a toothpaste, a safety pin, a car, shoes or medicines or you go to a diagnostic centre.'

Three Mega IPOs Set To Rewrite India Inc Story In 2026

Three Mega IPOs Set To Rewrite India Inc Story In 2026

Rediff.com10 Sep 2025

IPOs have been the flavour of the season for some time. But the coming together of three mega IPOs, from diverse businesses and historic relevance, could tell a story that's still in the making, points out Nivedita Mookerji.

GST 2.0: India's Answer To Trump's Tariffs

GST 2.0: India's Answer To Trump's Tariffs

Rediff.com4 Sep 2025

Simplifying GST rates, removing exemptions, easing disputes, and speeding up refunds can boost investment in India and offer the best reply to Trump's tariffs, observes V S Krishnan, former member, Central Board of Indirect Taxes and Customs.

When Workplace Stress Turns Deadly

When Workplace Stress Turns Deadly

Rediff.com13 Aug 2025

At times, this stress reaches a tipping point, resulting in tragedy. 'Organisations need to empower their people managers to foster psychological safety, where employees feel seen, heard, and supported -- not just as professionals, but as people navigating the pressures of work and life.'

India, UK to sign free trade agreement on Thursday in London

India, UK to sign free trade agreement on Thursday in London

Rediff.com23 Jul 2025

India and the UK will sign a free trade agreement on Thursday in London that will allow export of labour-intensive products such as leather, footwear and clothing at concessional rates, while making imports of whisky and cars from Britain cheaper. The pact also helps double trade between the two economies to $120 billion by 2030.

Affordable Bank Cover: But Is It Enough?

Affordable Bank Cover: But Is It Enough?

Rediff.com11 Jul 2025

Banks offer a wide range of group insurance plans -- personal accident, health, hospital cash, home insurance, credit protection, and critical illness.

OpenAI to set up first India office in 2025

OpenAI to set up first India office in 2025

Rediff.com22 Aug 2025

OpenAI on Friday said it will set up its first India office in New Delhi later this year, underlining the swift uptake of its AI tools in a market that is ChatGPT's second-largest after the US and among its fastest-growing. OpenAI said it has officially established an entity in India and has begun hiring a dedicated local team.

K'taka traders call bandh on Friday over UPI-based GST notices

K'taka traders call bandh on Friday over UPI-based GST notices

Rediff.com23 Jul 2025

Traders in Karnataka are raising concerns over GST demand notices based on UPI transaction data. A tax official defends the action, stating it's within the law and recipients can respond with documentation.

18K orders per min: Amazon India's Prime Day sale hits record high

18K orders per min: Amazon India's Prime Day sale hits record high

Rediff.com22 Jul 2025

Amazon's latest Prime Day sale event broke records with over 18,000 orders per minute - a 50 per cent jump from 2024. Nearly 70 per cent of new memberships came from Tier-III cities.

How Infosys Plans To Become AI-First Company

How Infosys Plans To Become AI-First Company

Rediff.com1 Jul 2025

'We have been following the micro-change philosophy, where every six weeks we implement these AI features into our internal systems, products, platforms and then release it to our employees.'

Tax officer who arrested Kejriwal, Soren resigns

Tax officer who arrested Kejriwal, Soren resigns

Rediff.com19 Jul 2025

Kapil Raj, a former Enforcement Directorate (ED) officer who supervised the arrests of two chief ministers under the anti-money laundering law, has resigned from government service after serving for about 16 years, citing personal reasons.

Capgemini to buy WNS for $3.3 bn in AI boost

Capgemini to buy WNS for $3.3 bn in AI boost

Rediff.com8 Jul 2025

French information technology (IT) and consulting services major Capgemini on Monday said it would acquire Mumbai-headquartered WNS for $3.3 billion in cash. This could be one of the largest merger & acquisition deals in the IT services and business process management sector.

Kotak Bank barred from onboarding customers online, issuing fresh credit cards

Kotak Bank barred from onboarding customers online, issuing fresh credit cards

Rediff.com24 Apr 2024

Cracking down on repeated non-compliance of IT norms, the RBI on Wednesday barred Kotak Mahindra Bank from onboarding new customers through its online and mobile banking channels and issuing fresh credit cards with immediate effect after the regulator found "serious deficiencies" in the lender's IT risk management. These actions, the RBI said, are necessitated based on significant concerns arising out of Reserve Bank's IT examination of the bank for the years 2022 and 2023 and the continued failure on part of the bank to address these concerns in a comprehensive and timely manner.

Mahindra e-SUVs Can Now Drive Upto 500 km On Single Charge

Mahindra e-SUVs Can Now Drive Upto 500 km On Single Charge

Rediff.com11 Jul 2025

Customers who have already booked earlier variants will also have the option to upgrade to the 79 kWh battery version.

India, UK to sign trade pact on July 24; Goyal to accompany PM Modi

India, UK to sign trade pact on July 24; Goyal to accompany PM Modi

Rediff.com22 Jul 2025

Commerce and Industry Minister Piyush Goyal will accompany Prime Minister Narendra Modi to London for the signing of the free trade agreement between India and the UK on July 24, an official said on Monday. The two countries announced the conclusion of the negotiations for the trade agreement on May 6.

Would you buy Starlink plans at 3K-4.2K/month?

Would you buy Starlink plans at 3K-4.2K/month?

Rediff.com10 Jun 2025

The company had announced similar pricing for Sri Lanka, where its application was in advanced stages of regulatory clearance.

Telcos seek easing of 'stringent quality of service' norms

Telcos seek easing of 'stringent quality of service' norms

Rediff.com10 Jan 2025

Continuing to push back against the stringent quality of service (QoS) norms brought in by the Telecom Regulatory Authority of India (Trai), telcos have informed the Department of Telecommunications (DoT) that collection and submission of monthly and site-to-cell-level data should be eased, officials and industry sources said. In place since October last year, the QoS norms call for data for network availability, call drop, voice packet drop rate in uplink and downlink, among other parameters, to be collected at the cell level.

Chhattisgarh man gets surprise calls from Kohli, ABD

Chhattisgarh man gets surprise calls from Kohli, ABD

Rediff.com10 Aug 2025

The tryst with instant fame began on June 28 when Manish, son of farmer Gajendra Bisi, purchased a new Jio SIM from a mobile shop in Deobhog, around 8 kilometres from his village.

AI, ML tools used by brokers may come under Sebi lens

AI, ML tools used by brokers may come under Sebi lens

Rediff.com23 Jun 2025

The proposed guidelines cover several key parameters, including governance, investor protection, disclosure, testing frameworks, fairness and bias, and data privacy and cybersecurity measures.

How India, UK will benefit from the free trade deal

How India, UK will benefit from the free trade deal

Rediff.com24 Jul 2025

India on Thursday signed a free trade agreement, officially dubbed as the Comprehensive Economic and Trade Agreement (CETA), with the UK - its 16th trade pact so far - as the country aims to boost bilateral trade and investments.

'Nothing As Heartbreaking As This'

'Nothing As Heartbreaking As This'

Rediff.com17 Jun 2025

'We consider everyone who lost someone in this tragedy as part of our family -- now and forever.'

How To Apply For The SBI Bank Clerk Exam

How To Apply For The SBI Bank Clerk Exam

Rediff.com7 Aug 2025

The last date to submit your application for the SBI Bank Clerk Examination for Junior Associates is August 26.

Top Competitive Exams After Class 12

Top Competitive Exams After Class 12

Rediff.com18 Aug 2025

rediffGURU Nayagam PP, career counsellor and the founder of EduJob360, counsels students and aspiring professionals about how they can make the right career decision.

'India-China Won't Go Back To What It Was'

'India-China Won't Go Back To What It Was'

Rediff.com4 Sep 2025

'What's currently underway is not a 'reset'.' 'What needs to be arrived at is a new balance.'

How To Monsoon-Proof Your Car Ride

How To Monsoon-Proof Your Car Ride

Rediff.com13 Jun 2025

Even if you have a comprehensive motor insurance policy, it may not provide sufficient protection against monsoon-related risks.

Sorry, but UAE is not granting lifetime golden visas

Sorry, but UAE is not granting lifetime golden visas

Rediff.com9 Jul 2025

The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) has denied the accuracy of reports circulated by local and international media outlets and websites regarding the United Arab Emirates granting lifetime golden visas to certain nationalities.

Flipkart CEO Krishnamurthy signals strong growth amid India IPO plans

Flipkart CEO Krishnamurthy signals strong growth amid India IPO plans

Rediff.com27 May 2025

Flipkart Group Chief Executive Kalyan Krishnamurthy on Monday said the firm was advancing preparations for a potential initial public offering (IPO) in India, which included shifting its holding company to India from Singapore. Speaking at an internal town hall, Krishnamurthy said the company's leadership structure is strengthening and that the steps toward relocating Flipkart's legal base to India are progressing as planned, according to people familiar with the matter.

No mechanical or maintenance issue in crash report: AI CEO

No mechanical or maintenance issue in crash report: AI CEO

Rediff.com14 Jul 2025

Air India CEO Campbell Wilson addresses the preliminary report on the Ahmedabad plane crash, stating no mechanical or maintenance issues were found with the aircraft. He urges against premature conclusions as the investigation continues.